Refund policy

Returns and Refunds

Due to the nature of our food, grocery, and wellness products, we do not accept general returns or exchanges.

For health, hygiene, and food safety reasons, items cannot be returned once delivered.

If you receive a damaged, faulty, incorrect, or misdescribed product, please contact us within 48 hours of delivery with your order details and photographs. We will review the issue and provide an appropriate solution where required.

Order Cancellations

Orders can be cancelled before dispatch by contacting us as soon as possible. Once an order has been dispatched, it cannot be cancelled and our standard returns process will apply.